Support

Help & contact

Every email sent to DeadStick Digital is answered by a human — usually the one who wrote the code. We aim to reply within one business day (Mon–Fri, US Mountain Time).

Fastest path: email contact@deadstick.us with your device (e.g. “iPhone 15, iOS 18.2”), the app and version, and a short description of what went wrong. Screenshots help a lot.

Per-app support

Each of our apps has its own page with documentation, current version, and known issues:

ClawMelt — one-stop LLM training platform for macOS (Windows planned)
BillingBird — invoicing & receipts for iOS and Android
CarrierPigeon — paired-phone networking for macOS, Windows, iOS, and Android

Frequently asked questions

How do I request a refund?

Refunds for App Store and Google Play purchases are handled by the respective platform. On Apple, visit reportaproblem.apple.com. On Google Play, open the Play Store app → Menu → Account → Purchase history. If the platform denies a request you believe is reasonable, write to contact@deadstick.us and we will help.

Do you collect my data?

No. See our Privacy Policy for the full details. The short version: we do not operate analytics or advertising SDKs, we do not maintain user accounts, and our apps keep your data on your own devices by default.

I reported a bug. When will it be fixed?

If you've reported a bug by email, we'll acknowledge it within one business day and, once we've reproduced it, we'll give you an estimate. Most non-blocking bugs ship in the next point release; security-relevant issues are patched faster.

Will my purchase carry forward to future versions?

Yes. When we release a major update to an app you have already paid for, we do not force you to pay again for functionality you already owned. If we ever introduce a new tier with new features, the features you previously had remain available to you.

How can I report a security issue?

If you believe you have found a vulnerability, please report it privately to contact@deadstick.us. Do not disclose the issue publicly until we have had a reasonable opportunity to respond. We will acknowledge your report within one business day.

End-User License Agreement

Your use of any DeadStick Digital app is governed by our Terms of Service, together with the platform-specific license that applies to how you obtained it:

Apple App Store. Apps installed from the Mac App Store or iOS App Store are additionally subject to Apple's standard Licensed Application End User License Agreement.
Google Play Store. Apps installed from Google Play are additionally subject to the Google Play Terms of Service.
Direct download (Windows & macOS). Builds downloaded from deadstick.us are governed solely by our Terms of Service. Installing the software means you accept those terms.

You accept the applicable agreement(s) by installing the app.

Get in touch

DeadStick Digital LLC
c/o Republic Registered Agent LLC
5830 E 2nd St, Ste 7000
Casper, WY 82609, USA
Email: contact@deadstick.us
Web: www.deadstick.us